Chapter 1 System Specifications 1 Features ... .1 System Block Diagram ... .3 Board Layout ... .4 Top View ... .4 Bottom View ... .5 Panel ... .6 Front Panel ... .6 Left Panel ... .7 Right Panel ... .8 Rear Panel ... .9 Bottom Panel ... .10 Indicators ... .11 Keyboard ... .12 Special keys ... .12 Hardware Specifications and Configurations ... .16 Chapter 2 System Utilities 29 BIOS Setup Utility ... .29 Navigating the BIOS Utility ... .29 System Information ... .30 Basic System Settings ... .31 Startup Configuration ... .32 IDE Primary Master ... .33 IDE Secondary Master ... .33 Onboard Devices Configuration ... .34 PCI IRQ Routing ... .35 System Security ... .36 Boot Options ... .37 Exit Setup ... .38 BIOS Flash Utility ... .39 Executing Flash Program ... .39 System Utility Diskette ... .40 Read Panel ID Setting ... .40 Write Panel ID Setting ... .40 Thermal and Fan Utility ... .40 Main Board Data Utility ... .40 System Diagnostic Diskette ... .42 PQA System Diagnostics ... .42 Audio Test ... .42 USB Test ... .43 Smart Card Test ... .43 Infrared Ray (IR) Test ... .43 Running PQA Diagnostics Program ... .43 Chapter 3 Machine Disassembly and Replacement 47 General Information ... .48 Before You Begin ... .48 Disassembly Procedure Flowchart ... .49 Removing the Battery Pack ... .51 Removing the Hard disk drive Module ... .52 Disassembling the Hard disk drive Module ... .52 Removing the CD-ROM Drive Module ... .54 Disassembling the CD-ROM drive Module ... .54 Removing the Extended Memory ... .55 Removing the Modem Board ... .56 Disassembling the LCD ... .57 Removing the Middle Cover ... .57 Removing the Keyboard ... .58 Removing the LCD Module ... .59 Removing LCD Bezel ... .60 Removing the Inverter/LED Board ... .60 Removing the LCD ... .61 Removing the LCD Hinges ... .62 Disassembling the Upper Case ... .64 Removing the RTC Battery ... .64 Removing the LAN Board ... .64 Removing the Upper Case ... .65 Disassembling the Lower Case ... .66 Removing the Smart Card Bracket ... .66 Removing the HDD Transfer Board ... .66 Removing the Microphone ... .67 Removing the Speakers ... .68 Removing the Front Panel ... .68 Removing the Fan ... .69 Removing the CPU ... .70 Removing the Thermal Charger Bracket ... .70 Removing the Main board ... .71 Removing the Antenna Boards ... .71 Removing the Touch Pad ... .72 Chapter 4 Troubleshooting 75 System Check Procedures ... .76 External Diskette Drive Check ... .76 External CD/DVD-ROM Drive Check ... .76 Keyboard or Auxiliary Input Device Check ... .76 Memory Check ... .77 Power System Check ... .77 Touchpad Check ... .78 Power-On Self-Test (POST) Error Message ... .79 Index of Error Messages ... .80 Index of Symptom-to-FRU Error Message ... .82 Intermittent Problems ... .86 Undetermined Problems ... .86 Index of AFlash BIOS Error Message ... .87 Index of PQA Diagnostic Error Code, Message ... .87 Mainboard Top Vie ... .89 Chapter 5 Jumper and Connector Information 89 Mainboard Bottom View ... .91 Hard disk Transfer Board Top view ... .92 Hard disk Transfer Board Bottom view ... .93 Chapter 6 FRU (Field Replaceable Unit) List 95 Appendix A Model Definition and Configuration 107 Appendix B Test Compatible Components 109 Microsoft Windows 98 SE Environment Test ... .110 Microsoft Windows 2000 Environment Test ... .112 Windows ME Environment Test ... .115 Appendix C Online Support Information 119 Index 121

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, Modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide.